Our Same Day Dispatch Promise
We pick, pack and dispatch all orders placed before 2pm on the same working day.
Please be aware that if any of the items you ordered were marked as ‘on backorder’ (you can see this when browsing the product and in your basket before checking out) then the order will not be dispatched until the backordered items are restocked.
All orders are confirmed automatically by email on completion and a dispatch notification is emailed to you when the order is shipped.
Any tracking information for your order will be automatically emailed to you on dispatch. Make sure our email address is added to your safe senders list so this doesn’t go in your spam folder: email@example.com
Our Couriers & Delivery Prices
Our standard delivery prices within the UK excluding Ireland and the Channel Islands are:
£3.50 for Economy Shipping (typically arrives within 4 working days)
£6 for 24 Hour Delivery (arrives next working day if ordered before 2pm)
We use a variety of boxes and padded envelopes along with generous amounts of bubble wrap to ensure your items arrive safe and in fantastic condition.
Where We Deliver To
We only deliver to the UK currently
FREE Delivery Offer
Our FREE delivery offer is available on orders with products totalling over £70 in value. To use this offer you must select the ‘Free Delivery’ option at the checkout. Please note this offer may not be available in certain areas such as Ireland and the Channel Islands.
Need Help With Your Delivery?
If you have any questions about your delivery please contact firstname.lastname@example.org